Staffing Has Collapsed in Many Virginia Nursing Homes, Creating a Health Crisis for Our Most Vulnerable Citizens

by James C. Sherlock

I am seldom surprised by Virginia’s nursing home staffing problems, but new government data show no progress on staffing since October of last year.

Data from the Centers for Medicare & Medicaid Services show that the number of significantly understaffed facilities has not budged in seven months.

The numbers don’t lie.

And it undeniably represents a health crisis for our most vulnerable citizens.

The questions are: what are the facility operators and the Virginia Department of Health going to do about it?

CMS nursing home staffing data processed 11/1/22 can be found here. A total of 288 facilities at that time accepted Medicare or Medicaid or both. In summary from November 1 data, 140 of them were rated one star for staffing.

Data obtained from CMS processed 06/1/23: same source, 289 facilities total,  Still 140 one-star staffing.

Zero progress.

The figure of 48% — half — of Virginia’s nursing homes at one-star staffing level is one of the worst in the nation. By every measure of that staffing we are near the bottom.

Those shortfalls are proven to have dangerous implications for the health and safety of the 14,642 Virginians who were residents of those one-star staffed Virginia facilities on an average day in the past quarter.

Registered nurse (RN) staffing in particular, including direct care RN staffing in excess of supervisory positions, represents a crisis.

It needs to be treated like one.

Virginia Heath Care Association. I asked the Virginia Health Care Association (VHCA) for comment, including what their members are doing to turn it around. I will print it verbatim if they respond.

All of the talk by VHCA representatives at the infamous hearing of the House Health, Welfare and Institutions (HWI) Committee hearing in January was about training and increasing the numbers of Certified Nurse Assistants (CNA).

But some of our one-star facilities could max out their CNA workforce and not meet staffing requirements if they do not have enough registered nurses (RNs) specifically, and LPNs.

RNs not only supervise medical care in nursing homes, but also are the only ones in those buildings licensed to provide some of the required medical care directly, especially to patients in skilled nursing beds.

Annual turnover among the licensed nurses is between 50% and north of 80% in the understaffed facilities. RN turnover is generally higher.

Understaffing is, unfortunately, a self-reinforcing condition.

It takes a vocation, not just a job opening, for dedicated nurses to commit to working in nursing homes. There is a big nursing shortage in Virginia and nationally, and they have other options. It is difficult work, but can be very rewarding to those dedicated to the mission under the right conditions.

The nurses that the nursing homes want and need, those with vocations for the work, can look at an understaffed facility posting “Nurses needed, all shifts” ads, as well as the CMS Nursing Home Compare website that is available to all, and figure out where she or he will and will not be able to find a suitable working environment.

An environment that will enable that nurse to carry out her or his duties the right way.

That is before the fact that many nursing homes do not offer competitive wages to RNs.

So, I ask VHCA what their members plan to do.

The ethical thing to do for the nursing homes without sufficient staffing would be to reduce their patient loads by attrition, especially the predictable discharges of skilled nursing facility (SNF) patients who require the highest level of nursing staff and are generally in the same facilities as long-term care (NF) patients, until staffing reaches patient needs.

I hope they will do it on their own initiative. If they do, they should find recruiting easier. And they will earn the gratitude and trust of future patients.

The General Assembly. In this crisis they rolled over like puppies, lowering the staffing goalposts in Virginia far below what federal studies have shown to be safe.

Federal standard: 4.1 total nursing hours per patient per day. Virginia’s pending July 1 2025 standard, 3.08 total nursing hours per patient per day.

For what? They should be ashamed of themselves.

Virginia Health Commissioner. I also ask Virginia’s Health Commissioner for her plans to address the problem.

She has the tool at her disposal — the administrative sanction of “restricting or prohibiting new admissions to any nursing facility” until nursing staffs are sufficient for their current patients.

That will fix the problem in three months because SNF patients nearly all leave in that period of time.

From that same regulation:

A. Nothing in this part shall prohibit the department from exercising its responsibility and authority to enforce the regulation, including proceeding directly to imposition of administrative sanctions, when the quality of care or the quality of life has been severely compromised.

I hope she will in fact exercise it if the nursing homes do not do it voluntarily.

Updated July 25 at 3:37 PM to correct number of Virginia nursing homes with one star staffing on Nov. 1, 2022.


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20 responses to “Staffing Has Collapsed in Many Virginia Nursing Homes, Creating a Health Crisis for Our Most Vulnerable Citizens”

  1. DJRippert Avatar
    DJRippert

    There aren’t enough teachers, nurses, policemen, grocery store workers, or restaurant workers (just to name a few occupations).

    Unemployment is at an all time low and employment is nearing its all time high.

    But GDP growth is hardly skyrocketing.

    What is happening in the US labor market?

    1. Nancy Naive Avatar
      Nancy Naive

      The border is closed.

  2. Nancy Naive Avatar
    Nancy Naive

    It’s an international shortage of nurses and teachers. It’s not unique to Virginia. It’s not caused by anything done, or not done, by Virginia in particular, nor will it be solved by Virginia alone. At best, we may alleviate the problem slightly.

    No silver bullets.

    1. James C. Sherlock Avatar
      James C. Sherlock

      There is a “silver bullet” available in law to the Health Commissioner for assuring proper staffing in nursing homes. If she finds staffing is not “sufficient to meet nursing needs of [their] residents”, then she may block a nursing home from accepting new patients until the shortfall is cured by reduction of the volume and acuity of patients for whom to care as SNF patients check out. The SNF beds, the ones requiring the most nursing care, would be empty in 3 months.

      1. Nancy Naive Avatar
        Nancy Naive

        Works so long as the supply of beds exceeds the need. After that, the silver bullet is a polonium bullet. Dangerous to anyone loading the gun too.

  3. Dick Hall-Sizemore Avatar
    Dick Hall-Sizemore

    I agree with you in principle. However, I don’t agree that the VDH director has the tools to restrict admissions to a nursing home due to inadequate nurse staffing.

    Here is the the Virginia regulation governing the staffing of nursing homes:

    “The nursing facility shall provide qualified nurses and certified nurse aides on all shifts, seven days per week, in sufficient number to meet the assessed nursing care needs of all residents.”

    “Sufficient number” is a subjective measure. Who is to say what is “sufficient”? And on what basis?

    1. Nancy Naive Avatar
      Nancy Naive

      Death rate might be a primary measurement, or at least a starting point. If X+1 nurses correlates to a statistically significant drop in deaths per patient-days, well, X is insufficient.

      1. Dick Hall-Sizemore Avatar
        Dick Hall-Sizemore

        That would be fine, but, I think that measure would need to be spelled out in regulations.

        And, while death is the ultimate measurement, it is not the total indicator. People in inadequately staffed nursing homes can suffer unnecessarily a lot before dying.

        1. Nancy Naive Avatar
          Nancy Naive

          The other option is “minimum standards”, a level to which all will strive to attain.

          Or, lots of cameras with publicly available feeds. The lawsuits will handle the rest.

          1. Dick Hall-Sizemore Avatar
            Dick Hall-Sizemore

            Minimum standards is the answer. And there is an easily defensible standard–that recommended by CMS. The Board of Health currently has the authority to adopt such a standard.

          2. Nancy Naive Avatar
            Nancy Naive

            To do otherwise seems silly. Perhaps CMS-Plus A Smidge.

            Must admit that as I approach the possibility, and witness outcomes of others, “Go not gently into that dank home. Rage, rage against the bedpans” makes sense, and I appreciate the Captain’s thoughts more.

          3. Dick Hall-Sizemore Avatar
            Dick Hall-Sizemore

            Minimum standards is the answer. And there is an easily defensible standard–that recommended by CMS. The Board of Health currently has the authority to adopt such a standard.

        2. James C. Sherlock Avatar
          James C. Sherlock

          Federal law currently requires Medicare and Medicaid-certified nursing homes to provide 24-hour licensed nursing services, which are “sufficient to meet nursing needs of [their] residents” and must use the services of a registered professional nurse at least 8 consecutive hours a day, seven days a week. Additionally, regulations specify that nursing homes are required to conduct an annual facility assessment, which considers resident needs and staff ability to provide care. In determining what 24-hour services provide “sufficient” staff—meaning registered nurses (RNs), licensed practical and vocational nurses (LPNs and LVNs), and certified nurse aides (CNAs)—facilities must account for individual resident assessments and plans of care, in addition to the facility assessment.

    2. James C. Sherlock Avatar
      James C. Sherlock

      The answer to your question of “Who?” is the Health Commissioner. Here is the Virginia regulation, which aligns with language in the Social Security Act:

      12VAC5-371-90. Administrative sanctions.

      A. Nothing in this part shall prohibit the department from exercising its responsibility and authority to enforce the regulation, including proceeding directly to imposition of administrative sanctions, when the quality of care or the quality of life has been severely compromised.

      B. The commissioner may impose such administrative sanctions or take such actions as are appropriate for violation of any of the standards or statutes or for abuse or neglect of persons in care. Such sanctions include:

      1. Restricting or prohibiting new admissions to any nursing facility;

      2. Petitioning the court to impose a civil penalty or to appoint a receiver, or both; or

      3. Revoking or suspending the license of a nursing facility.

      C. The following reasons may be considered by the department for the imposition of administrative sanctions or the imposition of civil penalties:

      1. Failure to demonstrate or maintain compliance with applicable standards or for violations of the provisions of the Code of Virginia;

      2. Permitting, aiding, or abetting the commission of any illegal act in the nursing facility; or

      3. Deviating significantly from the program or services for which a license was issued without obtaining prior written approval from the OLC, or failure to correct such deviations within a specified time.

      D. Violations which in the judgment of the OLC jeopardize the health and safety of residents shall be sufficient cause for immediate imposition of this section.”

      All of those sanctions require subjective judgments. All the HC need do is find that “nursing services are insufficient to the needs of their residents” – the federal standard.

      The federal standard for patient safety is 4.1 total nursing hours per patient per day. The one-star facilities don’t meet it.

      1. Dick Hall-Sizemore Avatar
        Dick Hall-Sizemore

        I hope that your conclusion that the Health Commissioner has sufficient authority to act is correct and I hope the Health Commissioner takes action against the one-star facilities. If such action is taken, it will probably be challenged in court and that will determine if the authority is sufficient.

        1. WayneS Avatar

          I hope the Health Commissioner takes action against the one-star facilities. If such action is taken, it will probably be challenged in court and that will determine if the authority is sufficient.

          If that is what it takes to determine if the authority is sufficient, then I say go for it.

    3. WayneS Avatar

      And who “assesses” the nursing care needs?

  4. WayneS Avatar

    Are there fewer nurses in general, or just fewer nurses who want to work in nursing homes?

    And what do we do if fewer people are becoming nurses and/or doctors? As far as I know, the government cannot force people to become nurses – at least not yet.

    1. James C. Sherlock Avatar
      James C. Sherlock

      Yes to all 3 questions.

    2. Nancy Naive Avatar
      Nancy Naive

      Mo’ money, mo’ money, mo’ money. It’s all about the Benjamins. If we need more nurses in elder care then we need to provide lifelong financial security, or at least, the illusion of such.

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