How to Tweak the Drive-Up Voting Process

by Janice Stewart

A few weeks ago, Bacon’s Rebellion writer Jim Sherlock recounted his positive experience with drive-up voting in Virginia Beach. Good deal, I thought. Jim and his wife had an easier voting experience, and he gave the election officials who assisted them high marks. What’s not to like?

Yesterday, I served as an election observer in a Richmond-area early voting location. In preparation, I completed a course in voting procedure. As I read the course material, I began to see ways in which drive-up voting did not conform with some basic precepts and safeguards of voting process.

Let’s look first at what happens when a voter enters a polling place and requests assistance in voting.

The request triggers the filling out of a two-part form. The voter states the assistance needed in the first part, and the person who provides the assistance (an official from the registrar’s office) fills out the second part, so that the person providing the assistance is known in the event of any discrepancy. There are strict rules about what the assisting person can/cannot do, and one of the forbidden things is to “handle the ballot” unless the person requiring assistance is physically unable to do it. Voters must perform as much of the process as they are able, including the feeding of the ballot into the ballot box/machine. The principle that once your ballot is handed to you, only you may handle it and see it until the vote is cast pervades every aspect of voting practice.

How is drive-up voting different? Nominally, a person must be age 65 or older and/or have a disability to request drive-up voting. In practice, anyone who drives up and asks to vote this way is served. So, it would seem that anyone who requests drive-up service is asking for assistance in voting. Yet no two-part form is required. I asked a number of officials at my voting location yesterday why this was the case, and no one had an answer. We don’t know who assists drive-in voters, even though that person performs many more parts of the voting process for them than in an inside voting situation.

The assisting person takes the drive-in voter’s ID, and brings it in to the office to get the voter checked in. The election official who does the check-in and produces the ballot never sees the voter. That is not the case with people who vote inside. In the inside check-in process, an election official asks a voter to state a name and address, looks at the person, then repeats the name. If the voter has presented a photo ID, election officials can compare their appearance with the photo. Such a direct visual connection is completely missing with drive-in voters.

Having watched a few hundred voter “check-ins” yesterday, I saw how important this step is in ensuring the integrity of the process. Lack of the visual connection creates an important gap.

Another precept repeatedly emphasized in the course material is that once the ballot is produced and handed to the voter, only the voter should see or handle the ballot from that point on. With inside voting, there are extremely limited instances in which a ballot and a voter can be separated (e.g. a spoiled ballot, or a voter’s physical inability to handle the ballot). Whenever such events occur, a senior official from the registrar’s office is involved, and the event is well-documented.

Drive-in voting throws that precept out the window. The assisting official brings a ballot outside to the waiting voter, who then completes the ballot, puts it in a folder, and hands it back to the assistant, who carries it back into the building. When you hand your ballot to the official from your parked car, you have given control of your ballot to another person. The official could easily open the folder and read your ballot. There is, to my knowledge, no record of who has handled your drive-in ballot or how long they held it before it was cast (assuming it was).

The question of when a ballot is “cast” is interesting. Legally, this happens when the ballot is put through the scanner, or through the slot into a ballot box, or in the case of a mailed absentee ballot, consigned to the U.S. Postal Service. When you turn your ballot over to the official in the parking lot, you assume that it is cast, but you don’t know that with 100% certainty.

Lastly, there is the observation of the voting process. Everything that goes on in the voting process, from the setting of the machine counters in the early morning to the reconciliation of the vote and closing of the polling place at the end of the day, is subject to observation by party observers. There are clear rules for how this is to be done. From my location inside the polling place, I was able to observe every aspect of the voting process, from the arrival of each voter, through check-in, the hand-off of the ballot, filling out the ballot, casting the vote by inserting the ballot into the machine, and leaving.

The observation process is not defined for drive-up voting. Where is the observer located relative to the car and the assisting official? Can the observer follow the official into the building to make sure that the check-in process is done correctly? Can the observer again follow the official back into the building to observe the ballot being cast? None of this is done easily. To be done well, the process would require an observer at each drive-up station.

From Jim’s comments about the Virginia Beach voting operation, and based on what I observed in my stint yesterday, I believe that the two voting operations we participated in were well-managed by impeccably honest people, and I cannot imagine that any voting irregularity occurred at these locations. In fact, I was impressed with and reassured by the rigor of the process, and the dedication of the people involved.

What worries me is that not all voting locations are run by impeccably honest people; and not all voters are honest. It would not require much ingenuity to come up with ways to corrupt the drive-up voting process by exploiting the openings left in the system under current rules.

At the very least, the drive-up process needs “tightening up.” This could be accomplished by having a full-up registration terminal and voting official at curbside, along with a ballot box that the voter could use to cast a ballot from his car. The current rules need to be revisited when the General Assembly next considers voting integrity.

Janice Stewart, a retiree living in the Richmond area, proof reads Bacon’s Rebellion posts.


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18 responses to “How to Tweak the Drive-Up Voting Process”

  1. LarrytheG Avatar

    I don’t disagree with anything pointed out here. There are also potential issues with people moving and that info potentially not transferred in a timely manner to the prior voting registrar and that person on both rolls.

    So there is potential for fraud.

    There are two points:

    1. – do we audit and report when this happens and how prevalent is it? Has it impacted an election?

    2. – what is the potential for massive fraud where one candidate gets hundreds/thousands of votes all due to individuals exploiting these flaws?

    Can we have a perfect system where there is zero chance of fraud? Can we have a system where there is zero chance of massive fraud on a scale that affects governor, or Senator or POTUS?

    1. Eric the half a troll Avatar
      Eric the half a troll

      “Can we have a perfect system where there is zero chance of fraud?”

      Nope, Conservatives will always find a way to commit voter fraud…

      1. Lefty665 Avatar

        Eric the half a troll short of a full load strikes again. Nice job trying to trivialize the conversation. You may be more than half a troll short.

      2. “And why beholdest thou the mote that is in thy brother’s eye, but considerest not the beam that is in thine own eye?”

        …or words to that effect…

    2. Stephen Haner Avatar
      Stephen Haner

      To your questions, no and no, but the old “trust but verify” approach greatly reduces the second. When I joined the state GOP staff in 1986 they were still using a great training film that Reagan had done probably when he was CA governor about good precinct operations. In his dream operation the poll WATCHERS were also checking names off their own copies of the voter roll as each ballot was issued.

      1. LarrytheG Avatar

        I do not see a way for a widespread coordinated effort to change votes all in one direction for one candidate – across multiple precincts.

        I bet you do not see that as possible either as a precinct worker and now, “observer”.

        Yes we have Conservatives running for office talking as if that is possible and we need “safeguards” to prevent it from happening.

        What safeguards?

        A conspiracy of that magnitude would have to have people part of the same conspiracy at each precinct messing with the vote counting or people at the State level messing with vote counting.

    3. Janice Stewart Avatar
      Janice Stewart

      Turns out that massive fraud isn’t required to shift an election. A candidate only needs selected precincts/offices where they can control the outcome. Example: Lyndon Johnson’s 1937 election to the House of Representatives, won by 57 votes, earning him the nickname “Landslide Lyndon.” He controlled the political bosses in selected precincts, and bought the votes needed. A more recent example: Bush v. Gore, 2000. The presidency won by 537 votes, which could easily have been shifted in a handful of crooked election offices, such as the Broward County office run by the notorious Brenda Snipes. So if you combine a crooked office with an avenue to cheat, you can accomplish a great deal of election mayhem. Agree that fraud will never go to zero, but it’s important to plug the holes when we find them.

  2. Lefty665 Avatar

    Voting integrity is like accounting controls. The object is to help people do the right thing rather than see how much temptation they can resist. Structuring a system so that two people have to collude to do wrong also helps prevent either defalcation or vote fraud.

    A ballot box accessible from the car would seem to resolve many of the chain of custody issues without duplicating the entire voting process at curbside.

    1. Stephen Haner Avatar
      Stephen Haner

      That would, of course, be the drop boxes — which also raise hackles for many GOP these days. Me, I think having two sworn officers (as in, cheat and you go to jail) collect and return the ballot works better.

      Face it, people, Trump lost. He really, really did. But the effort to recruit more election officers and party observers is a healthy development.

      1. Lefty665 Avatar

        I’m not a fan of uncontrolled drop boxes and the reported ballot harvesting.

        A depository for drive up voters under observation and control of poll workers to hold completed ballots while polls are open, much like inside voting machines, is not “of course” an untended drop box. It would reduce the number of poll workers and equipment required to resolve eligibility and chain of custody issues that the OP described.

        A pair of poll workers would work too.

        All we can do is make it harder to cheat and easier to be honest. There are many ways to do that. All have costs in convenience, staffing and/or equipment, some more and some less.
        A limited number of drive up voters are a very small corner of the vulnerabilities in our hodgepodge of election systems. They are fairly low on the list of election insecurities in my closet of anxieties.

        FWIW, the last time I worked polls, admittedly a few years ago, accessibility for voters with physical disabilities was provided with wheelchairs. Everyone went inside to be verified as an eligible voter and to vote. I’m not sure the ADA’s standard of “reasonable accommodation” requires any more than that.

        Does Virginia law now require drive up voting? If so localities must bite the bullet and expense of providing it securely and honestly.

  3. Michael Schmitt Avatar
    Michael Schmitt

    I totally agree. I served as an election observer in VB in 2020 elections. I served several days at three different locations, and the only thing that bothered me was the drive up voting process.
    It reminded me of when my wife and I did drive up voting during the 2016 election. I felt very uncomfortable with how my ballot was handled. I was never positive my votes had been cast. This sis especially true since the person that gathered our envelopes from our car had other envelopes in their hands that were being handed out to other cars with people would had not yet received them (which they were not supposed to do).

    1. LarrytheG Avatar

      Haner might want to comment but I was a poll worker for several years and the training for taking ballots out to cars was not a big focus.

      First off, poll workers are almost always citizen volunteers who may receive one hour
      or so of training for everything.

      Next, there are various roles such as checking in voters, handing out ballots, collecting ballots, including going to cars.

      The level of understanding as to how to do each role is a one day thing, not like a job where someone comes to work everyday to do a job they do every day and are very familiar with.

      The check-in process involves looking at a database on a PC and determining if the person who presents the ID is listed on the database. Sometimes they are not for various reasons, sometimes because they’re at the wrong precinct or newly registered or perhaps removed when they should not have been. All of this is going on with someone who does this once in a year or even less often, Sometimes, it’s a brand new volunteer.

      Over at the optical scanner, if it detects an overvote, a light comes on and it has to be delt with, again by a volunteer.

      There are precinct captains present and monitoring the operation – people who are better trained and have done the job for years, perhaps starting out as a basic volunteer.

      Volunteers work very long days. They have to be there an hour before polls open and somehow get everything set up in time.

      They have to stay late after polls close and go through a process where votes are counted different ways and a “cross-foot” check in done to assure a good/valid count.

      The process is far from bulletproof by a long shot. Mistakes can happen but on the whole it’s a legitimate process.

      I have a hard time seeing anything actually nefarious occurring at that precinct.

      Even the vote counting requires each poll worker – actually an Election Official – to sign/certify that the votes and vote counting were done right without anything untoward happening. They can refuse to sign if the think something irregular or illegal occurred.

      The votes are reported from the precinct and Dem/GOP observers get those votes.

      If something was going to happen, it would have to be after the precinct closed and the equipment and ballots went back to the registrars office and changes in vote totals would send up a red flag to the folks who were at the precinct and saw the counts there.

      Mr. Haner undoubtedly knows this also.

      The folks who are saying that there is massive fraud and/or the election was “rigged” are making some serious charges without any real or substantiative evidence to back up what they are saying.

      Yet some people apparently believe it.

      Not for one precinct but for a bunch, across a state such than the whole state rigged the election and altered the election results.

      The folks doing this are undermining trust in the election process by claiming there is a widespread coordinated conspiracy involved.

      Just about anyone who has actually worked in a precinct knows just how
      hard this would be to do.

      I have not heard a single poll worker across the country confirm that their precinct was involved in such a widespread conspiracy to alter votes.

      Not one. Yet we now have election deniers all over the map including many Republicans running for office who are saying if they lose, it will be because of election fraud.

      AND, that Dems did something similar in prior elections when their guys lost.

      This kind of talk is extremely damaging to the country and really our Democracy.

      1. Randy Huffman Avatar
        Randy Huffman

        You talked fine about the process, then morphed the discussion to Republican election deniers. I see you didn’t bother to go back in your comments to the large number of Democrats who claimed Trump was a Russian Asset and he stole the 2016 election…..Do a search on Hillary claims that Trumps tole the 2016 election, and get some popcorn.

        Here is an article in Slate in March 2021 claiming Trump was a Russian Asset in 2016 and 2020. https://slate.com/news-and-politics/2021/03/trump-russian-asset-election-intelligence-community-report.html

        Yep, there is hyperventilating on both sides. Neither does good for Democracy.

        The fact of the matter is Virginia was not one of the States where claims of large scale fraud occurred, which is a good thing.

  4. Stephen Haner Avatar
    Stephen Haner

    With every curbside vote I’ve observed two sworn officers of election take the ballot out to the car, wait for it to be filled out, and return it to deposit it in the scanner. If there is a second person in the car with the voter, they should not be handling the ballot, and if they do, they should fill out the voter assistance form. The ballot is usually sheathed in a manila folder.

    The reality is, Janice, if a poll is staffed by a group of people willing to work together to game the process, the process can be gamed. Which is why state law stresses the importance of having both parties offer names of persons to be officers of election, and to insist on balance on the precinct teams. Last week I was one of two GOP observers, and the second one did follow the election officers out to the car for a curbside, so I assume she was able to watch. I’ve never done that as a party observer (but I have gone out as one of the election officers).

    1. Janice Stewart Avatar
      Janice Stewart

      The M. O. in the location where I observed seems to have been different. I believe there was one person on station to assist drive-ins, and I was told when I asked that all of the ballots cast in this manner were entered into a machine “in the back,” i.e. out of my sight. The physical arrangement of rooms was such that the “runner” would use a series of back rooms when they entered the building to cast the ballot in the “back room,” not the corridor used by the public. I was the only observer on site, and did not observe any drive-up transactions. Next time, I will.

  5. Dick Hall-Sizemore Avatar
    Dick Hall-Sizemore

    I must confess that this is the first time I have ever heard of drive-up voting. I can see where the privilege could really be abused in bad weather situations. If the situation that Janice observed in which “in practice, anyone who drives up and asks to vote this way is served,” is widespread, poll workers could be overwhelmed in bad weather (rain, sleet, snow).

    Because absentee voting by mail is now available to anyone without having to provide an excuse, there seems to be little or no reason to allow drive-up voting.

    My concern is not about fraud, but about the additional demand on election officials and poll watchers that drive-up voting entails.

    1. LarrytheG Avatar

      The way this was presented to the poll workers was that this was for folks who were handicapped or sick. And yes, it takes away from the current staffing.

      I’m trying to remember if we had a vote station inside that was lower for folks in wheel chairs.

      Just FYI, we also had a machine to facilitate voting for blind folks .

      WRT to “drive up”. We now provide all kinds of things like covid shots, food pantry, CVS, even groceries etc, why not this if it will make it easier for folks to vote and more people participate in elections?

      I voted this year at the central precinct location. It was super easy except for the guy that wanted me to know whether my DL had a “jr” on it or not, My registration does not and I handed him that and he dismissed it and insisted that I tell him if I had “jr” on my license or not. I said “sure” just to rankle him.

    2. Lefty665 Avatar

      Thank you Dick. My thoughts too. How did we get here?

      Absentee voting is pretty clear, but voting like you’re going to the drive through at McDonalds? Seems like it adds a lot of variables, vulnerabilities and labor just so non disabled folks don’t have to park their car and enter the polling place. ADA access has long been accommodated in other ways. WTF?

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