Photo Credit: Daily Press

by Dick Hall-Sizemore

I had heard about the problem with restaurant staffing, but had not experienced it. During the pandemic, my wife and I have relied on two local Italian restaurants for both takeout and eating out. Both restaurants reopened as soon as they could, and both retained the same staff they have had for several years.

While running errands today, I decided to get some lunch at a restaurant that I had gone to in past years, but not recently. It is a small, locally-owned Mexican restaurant that was open in Northside when we moved here over thirty years ago. It was closed. A sign on the door said that it would be closed “today” because of staff shortages. The sign looked as if it had been in place for some time.

Next was a somewhat trendy barbecue place (it advertises that it was named 4th Best Barbecue restaurant in the nation). A man at the front entrance informed me that only take-out or pickup was available. The dining room was closed due to staff shortages.

Going down the street a bit, I came upon a locally-owned, long-established Greek-Italian place whose gyro I really like. Place dark; door locked; no sign on the door.

I finally found some lunch at a Mexican restaurant that is a franchise. I like its chile verde, but I decided to try something different.  Its burrito was mediocre, at best.
In summary, three long-established, locally-owned restaurants closed, or nearly so, because of staff shortages. Several months ago, some commenters on this blog would have placed the blame on workers who chose to stay at home and collect enhanced unemployment benefits rather than get a job. Those enhanced unemployment benefits have expired. The Virginia Employment Commission announced that’s Virginia’s unemployment rate for November was 3.4%. The Bureau of Labor Statistics reported a 3.1% unemployment rate for Richmond for November. Therefore, something else must be going on.

It would appear that workers in the Richmond area might be part of a nationwide trend. In November, a record 4.5 million people voluntarily left their jobs. And that was on top of more than 4 million in each of the two previous months. And the jobs they left were primarily low-paid jobs such as restaurant work.

I have never done it, but waiting on tables seems like it would be a difficult way to make a living. Therefore, I am glad that folks can find better-paying jobs that are more reliable than waiting on tables. Now, I just have to figure out where I can get a good burrito or gyr0.


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Comments

35 responses to “Help Wanted”

  1. Stephen Haner Avatar
    Stephen Haner

    What planet have you been on until now, that you are just noticing this problem? First really hit me at the Outer Banks last summer and I’ve been seeing the issues since.

    1. DJRippert Avatar
      DJRippert

      Saw the same thing in LasVegas this summer. Some restaurants in the casinos overbooked while others, in the same casino, were shuttered. I asked around. Staffing issues was the answer.

    2. Nancy Naive Avatar
      Nancy Naive

      You clearly frequent the wrong places. I was in — ta dah — Florida in October for two weeks. Only one meal was at home, only two were at the same restautant. None were understaffed.

      1. Key word = Florida

      2. John Harvie Avatar
        John Harvie

        Pretty much true but some things are different down here. I have to agree with Steve.

        Lots of Mickey D type fast foods have drive thru only which cuts staffing to the bone. Some better restaurants have retired some tables especially indoors, reduced serving hours/days and drastically pared the menu offerings. Service can be slower. New cooks may not prepare entrees as well as before. Servers nay not be as familiar with the menus.

        It also has somewhat mirrowed the incidence of Covid cases … up two months, down next two or three. You might have come at a good time and lucked out.

      3. John Harvie Avatar
        John Harvie

        Pretty much true but some things are different down here. I have to agree with Steve.

        Lots of Mickey D type fast foods have drive thru only which cuts staffing to the bone. Some better restaurants have retired some tables especially indoors, reduced serving hours/days and drastically pared the menu offerings. Service can be slower. New cooks may not prepare entrees as well as before. Servers may not be as familiar with the menus.

        It also has somewhat mirrowed the incidence of Covid cases … up two months, down next two or three. You might have come at a good time and lucked out.

        1. Nancy Naive Avatar
          Nancy Naive

          Well, we tend to eat early on vacation… 5. Back to the beach by 7 for cocktails, sunset, and — it does exist, I’ve seen it — the green flash!

          1. It does indeed.

    3. killerhertz Avatar
      killerhertz

      I find the left incredibly naive on this topic. Furthermore it’s even more hypocritical that people (mainly leftists) will vacation to areas that haven’t locked down and demand draconian lockdown measures that impact their neighborhood working class. This has been evident since early in the pandemic for anyone that socialized and didn’t live in a cave.

      Jay Bhattacharya talks at length about this w/ Lex Fridman on his recent podcast. We basically elevated the laptop class at the expense of the working class. Congrats now you know why people are more angry than ever.

  2. DJRippert Avatar
    DJRippert

    I waited on tables during the school year at UVa as a partial method of paying my way through. La Hacienda Mexican Restaurant. Now defunct. It was actually a very good job for me. Lots of business (right across from UHaul), especially when the ‘Hoos had a home basketball game. Good tips (relatively speaking).

    I am not sure that the people who are missing from the restaurants have found better jobs elsewhere. There has not been that level of post-COVID job creation. My suspicion is that a lot of people have simply dropped out of the workforce. They are not actively seeking work. Therefore, they are not among the unemployed. Some may have simply retired. Some may be living off the COVID stimulus checks until they have to return to the grind.

    1. Stephen Haner Avatar
      Stephen Haner

      I suspect a combination of the way COVID has made school and childcare uncertain, and the various income support options that have made periods of unemployment more tolerable. And in VA the minimum wage a year ago was $7.25 and is now $11. Pretty good jump and bound to have some impact, with the some employers simply hiring fewer and blaming “shortages.”

      1. Nancy Naive Avatar
        Nancy Naive

        Okay, this is on the downlow. My company received more than $500K in fully forgiven PPP to keep employees, who were already working from home on a two year backlog, working from home. Such a deal! My share is $15K in NAV.

        1. killerhertz Avatar
          killerhertz

          I don’t think there’s any need to keep this secret. I know plenty of examples of this. I have a friend who has a bar/restaurant in Fairfax City. They made more money in 2020 than ever before LOCKED DOWN serving takeout food and beer because of federal PPP, state, and local money.

          My wife works in the wedding industry and got PPP money, but rightfully so. They wouldn’t let people have large wedding gatherings.

          When they went to reopen they couldn’t find staff to work.

    2. killerhertz Avatar
      killerhertz

      I know some people that have moved onto retail or amazon delivery since big boxes have been unaffected by lockdowns, along with their share prices, of course!

  3. Donald Smith Avatar
    Donald Smith

    From what I can tell, if you’re a waiter or bartender, often YOU are the poor soul that has to enforce the mask and distancing guidelines, and (politely) insist that your customers show proof of vaccination. That can’t be good for your tip, or your desire to come back to a customer service job.

    Fortunately, God has blessed us with supermarket chains that provide tasty fried and rotisserie takeout chicken.

  4. Nancy Naive Avatar
    Nancy Naive

    “I have never done it, but waiting on tables seems like it would be a difficult way to make a living.”
    Neither have I. Busboy. But my wives were both waitresses in college. Neither has ever spoken highly of the job or the owners.

  5. Nancy Naive Avatar
    Nancy Naive

    Sounds like immigration policies are working just as intended. Clearly, they WERE indeed taking jobs from ‘Merikuns.

    1. John Martin Avatar
      John Martin

      then why aren’t Americans filling those jobs when the vacancies appear?

      1. Nancy Naive Avatar
        Nancy Naive

        Now you got it. They never were taking jobs from Americans. See?

    2. DJRippert Avatar
      DJRippert

      Great theory but where have all the immigrants that were doing those jobs?

  6. Eric the half a troll Avatar
    Eric the half a troll

    Maybe this has something to do with it…. millions more boomers leaving the workforce means younger workers moving up… https://uploads.disquscdn.com/images/60ac2d6501c8068545e68f5914f07718b53227ca167b7febe1f9078b82ddc14f.jpg

    1. Nancy Naive Avatar
      Nancy Naive

      A bit generalized, but…

      It may be because Boomers are the first generation to have taken retirement in our own hands and taken it seriously, albeit with some proper tools this time.

      Our great grandfathers saved. A smattering had defined pension plans, but most just worked until they died, and in jobs that were dangerous as $#!^. Life expectancy (among whites) was in the mid 60s. People went into hospitals; bodies came out. The Masseys retired. Their workers got sick, crushed, and/or died in poorhouses. My great grandfather’s retirement lasted one night, having received a .44 in the back after a disputed card game in a Kansas City saloon. Could’ve been Fort Scott.

      Our grandfathers were the first to really consider retirement — thanks to Karl Marx — because they demanded a retirement. They organized. They fought. They won. More defined pension plans AND SocSec. And, their generation was the first to CONSUME. They demanded durable goods, cars, refrigerators, washers and dryers — RADIOS — and they made them in factories with union wages. People went into hospitals, and some came out. Whites routinely achieved 70 years.

      Our fathers reaped the big rewards. Big manufacturing was the industry. Even if they weren’t unionized, they worked for companies that had to compete. The took jobs that became careers with defined pension plans. SocSec AND Medicare. People went into hospitals and a lot of them came out. Whites lived to the mid- to late 70s. They went on cruises to Alaska. They died in nursing homes.

      Ah, but we Boomers. We were convinced that the social safety net wouldn’t last. It wouldn’t be there for us. We made careers from many jobs and didn’t make one job a career. Defined pension plans were raided by the employers, but that’s okay, we made money work for us. We invested in IRAs and 401(k) plans. AND SURPISE, SURPRISE, we wound up with more personal retirement wealth AND SocSec with Medicare. Not just cruises to Alaska, but around the world. We’re retiring because we CAN.

      Gens X, Y, Z. You’re on your own! Don’t let the bastards grind you down!

      Hasta la vista, baby!

      1. Eric the half a troll Avatar
        Eric the half a troll

        You forgot about the Summer of Love in there…

    2. It’s already earned a name: “The Great Resignation.” This is a lifestyle shift that’s going to be with us a long time after covid is just a memory. Some of it is the realization that jobs like restaurant work are stressful and underpaid. Some of it is the realization that a different balance between work and non-working family life is possible and brings unexpectedly valuable benefits. Will this situation last; will it take higher wages and better working conditions to overcome it? Nobody knows.

  7. I’d be interested in knowing whether any of the business-side stimulus plans led to this – something like the shuttered venue program. Does it make more sense to stay closed? Perhaps it did for awhile, and by then owners decided to retire or move on? I have several younger friends looking for work – they fill out applications but don’t actually get hired. References aren’t checked (I would have gotten a call). The rumor is those McDonald’s signs saying “starting pay $15/hr” are from corporate, because the powers that be have to look like they’re hiring to work the loopholes and get credits and stimulus money. Worth looking into if anyone has the time.

  8. James Wyatt Whitehead Avatar
    James Wyatt Whitehead

    If you want a good gyro head to Souvlaki’s. College Avenue Blacksburg, VA.
    https://s3.amazonaws.com/spoonuniversi-wpengine/spoonuniversi/wp-content/uploads/sites/112/2016/04/Souv-3.jpg

    1. how_it_works Avatar
      how_it_works

      Ashton Family Restaurant in Manassas has good gyros too, and it’s a lot closer.

      1. James Wyatt Whitehead Avatar
        James Wyatt Whitehead

        Yeah but does the dirt on the floor date back to 1988?

        1. how_it_works Avatar
          how_it_works

          The building they are in has been around since at least 1987, so it very well could be older…

          1. Nancy Naive Avatar
            Nancy Naive

            BTW, at Fuller’s (see above), the dirt on the floor in the back dining area was 14B years old. No floor.

        2. Nancy Naive Avatar
          Nancy Naive

          Ah, the 11 secret herbs and spices…

          Youse guys got nothin. Fuller’s in Phoebus. Wouldn’t have surprised me if DNA on the floor had traced to Patrick Henry’s horse. Come to think of it, so would the pastrami.

        3. I started at Va Tech in the fall of 1982. Souvlaki was there, and had been there, for quite a while.

          They’ve gotten a new sign, I see.

          EDIT – I stand corrected. Souvlaki opened at their College Avenue location the same year I arrived. The same family has owned it throughout its existence.

          1. James Wyatt Whitehead Avatar
            James Wyatt Whitehead

            I loved that place. A can of Red White and Blue was only 49 cents. BEst gyros I have ever had.

  9. Ronnie Chappell Avatar
    Ronnie Chappell

    Went to my barber yesterday. Before Covid, enhanced unemployment payments and implementation of generous monthly child tax credits there were usually a half dozen people there cutting and styling hair. On most occasions, several people were waiting for a chair to come open. Yesterday, the store manager was the only person working. Why? “Nobody wants to work.” She had customers booked every 30 minutes and she turned lots of people away. Some were walk ins. Others called ahead only to be told they couldn’t get haircuts that day. Customers are going elsewhere or just not getting their hair cut. She estimated that her personal year-to-year gross was down 30 percent. Years ago, a friend joked there were 2 leisure classes in the United States. Those at the very top of the economic ladder and those at the bottom. My sense is that through government largesse we’ve greatly increased the leisure class at the bottom.

    1. Donald Smith Avatar
      Donald Smith

      Same thing happened to me last year in Chesterfield County, which is south of Richmond. I went into the barbershop, and only the shop owner and I were there. As she cut my hair, she lamented that she’d worked constantly since she was 14, but nowadays she couldn’t get barbers to work.

      It seemed that she didn’t understand why people didn’t feel obligated to work.

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