(This is a repeat of a prior post that was contaminated by a spammer.)
It seems that more and more one must deal with tired and incompetent call center workers.
On the web yesterday and in WaPo today (“Indians Trade Health for Jobs: Disease, Weight Gain Likelier for Outsourced Workers” page D-11 behind Spots) there is an interesting perspective on what is happening among the 1.6 million call center workers in India.
This data may provide insight into the future of Balanced Communities on an ever more Flat Earth.
If these trends continue more and more in India will seek other ways to use their education and language skills and as the quality level declines Enterprises in the US of A will find it less and less effective to outsource across time zones. The falling value of the Dollar will accelerate this trend.
It may turn out that only sustainable alternative is Balanced Communities in sustainable New Urban Regions, here or there.
EMR