Scandal in Virginia Not-for-Profit Hospital Reported by the NY Times – Regional Perspectives

Richmond Community Hospital – “A glorified emergency room”?

by James C. Sherlock

Sometimes my subscription to The New York Times pays off. This is one of those times.

The subtitle on the Times story is:

Bon Secours Mercy Health, a major nonprofit health system, used the poverty of Richmond Community Hospital’s patients to tap into a lucrative federal drug program.

It is a blockbuster of a scandal, extremely well reported. I hope a Pulitzer awaits.

The Times, as is necessary in that paper, made it a racial issue. Bon Secours has for generations served the Black population of Hampton Roads nearly exclusively. It continues to do so and continues to lose money doing so.

That was not mentioned in the Times article. Nor in the editorial in the Richmond Free Press about the scandal.

But it doesn’t really matter. What happened in Richmond was wrong. This scandal is not the work of a properly led charity.

I have directly dealt with and reported on Bon Secours Hampton Roads for years. I will attempt to offer background on this mess for perspective both looking back and looking forward.

Short version. There is a federal program called 340B that allows hospitals serving poor communities to buy pharmaceuticals at a very low price and bill insurers for an un-discounted price. It is a roundabout way to fund such hospitals.

Bon Secours in Richmond exploited a loophole that suffers from a lack of oversight.

It established suburban outlets that were officially part of its Richmond Community Hospital. The windfall made Richmond Community Hospital the most profitable hospital by operating margin in Virginia.

That was legal.

But the article alleges — and makes a strongly-researched and sourced case — that BS/MH:

  • failed to use those profits to improve services in its service area, the poorest part of Richmond; and
  •  used agreements with the city in ways that were unethical, turning property ceded for hospital expansion into luxury dwellings.

That is, unfortunately, also legal. The federal government, upon which this story exploded, will have to close the loopholes or more closely oversee the program or both.

The exploitation of the federal program is not limited to that one hospital, or to Bon Secours Mercy Health. But this is the scandal uncovered.

Bon Secours. I have in this space praised Bon Secours.  

That system has been historically by far the most charitable of the not-for-profit public charity hospital systems that dominate Virginia. It is not one of the state-created and state-protected monopolies that have resulted from COPN.

Its hospital system in Hampton Roads never expanded into the suburbs. It continues to get crushed by Sentara, the poster child for both the ravages of COPN and suburban expansion from an urban base.

Bon Secours hospitals in Hampton Roads have lost money as long as anyone can remember. The flagship, Bon Secours DePaul Medical Center, is no more. That leaves hospitals in Portsmouth and Newport News. I know. But not gluttons for punishment. Charities. They have lost money every year for a long time.

Since 2018, changes have come quickly to the management of Bon Secours, nationally and in Virginia.

For the time I dealt with them directly, they had two regional management operations, one in Hampton Roads and the other in Richmond.

I dealt with the Hampton Roads management. I found they remained focused on the charitable mission while trying to survive financially.

That does not let the management of Bon Secours Richmond off the hook. What an interviewee in the NYT article calls a (legal) “money laundering” operation there goes back years.

To quote the Times article:

a spokeswoman for Bon Secours Mercy Health (BS/MH) said the hospital system had spent nearly $10 million on improvements to Richmond Community Hospital since 2013, including opening a pharmacy and renovating the cafeteria, emergency department and other areas. The chain also invested nearly $9 million since 2018 in the neighborhood surrounding the hospital, she said.

Bravo.

Just to put perspective on that, in 2019 alone the profits (reported by non-profits as revenue and gains in excess of expenses and losses) of Richmond Community Hospital exceeded $110 million.

BS/MH should not try to BS people who can look that up.

Other differences in regions. Unlike in Hampton Roads, there is no state-protected monopoly in Richmond. Unlike in Hampton Roads, Bon Secours Richmond expanded into the suburbs. Bon Secours hospitals in Portsmouth and Newport News lose money even with the 340B program help.

BS/MH Hampton Roads continues to fight Sentara to expand into the suburbs here.

The takeover. In 2018, Bon Secours Health System and Mercy Health of Ohio announced their intent to merge. That organization now serves communities across 7 states; 43 hospitals with more than 1,000 sites of care.

What was advertised as a merger appears now to have been a takeover of Bon Secours by Mercy Health. The combined organization is headquartered in Cincinnati. The current leadership of Bon Secours/Mercy Health (BS/MH) Hampton Roads is from Mercy.

In what I reported at the time as a demonstration of charity, BS/MH in 2020 bought failing hospitals in Petersburg, Emporia and Franklin from a for-profit system that was facing bankruptcy. The Petersburg hospital, Southside Regional Medical Center, lost more money every year than any hospital in Virginia.

The incumbent owner had them on the market for years but could not sell them.  BS/MH closed the deal in January of 2020.

Now this story breaks.

Bottom line. It is now reasonable to be concerned that BS/MH may have bought the three troubled hospitals for reasons that are not limited to charity.

It is also reasonable that Richmond Community may not be the only hospital in Virginia used by a health system to gather profits for use other than in the poor communities they serve.

The Youngkin administration will have to investigate and perhaps seek  authority in law from the General Assembly to take action.

But the BS/MH hospitals in Southside acquired in 2020 are eligible for the same discounted pharmaceuticals as Richmond Community. On the other hand, each is located in Southside areas where there are no wealthy suburbs.

BS/MH will have to face what it has done in Richmond. The Catholic bishops who as a group ultimately control all Catholic hospitals in the U.S. will have to take action, and I expect them to do so.

The Youngkin administration will need to determine if there is other exploitation in Virginia as a whole and in Petersburg, Emporia and Franklin similar to that associated with Richmond Community Health.

It has a front row seat.

The Youngkin administration in its Petersburg initiative has BS/MH, which since 2020 owns Petersburg’s Southside Regional Medical Center, as a partner. Both the Health Commissioner and the head of the Department of Medical Assistance Services are personally involved in that initiative.

I expect BS/MH will lean in hard — hopefully very hard — to help now.

But this whole thing makes me very sad.

Updated Oct 1 at 14:00


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29 responses to “Scandal in Virginia Not-for-Profit Hospital Reported by the NY Times – Regional Perspectives”

  1. William O'Keefe Avatar
    William O’Keefe

    Jim, I normally find little to criticize in your posts but this is an exception.
    The NYT article made allegations about how Bon Secours was exploiting the 340b programs with digging to find out how the enhanced revenue was being used. To be specific, were additional underserved and uninsured people served than before and what was the incremental value of those services. To make an informed judgment we need before and after data.
    I can’t comment on the Richmond Community Hospital allegations but they need to be addressed openly.
    My wife and I are involved with the Bon Secours Violence Response Team program that treats victims of human trafficking, sexual assault, and abuse. The cost of the services provided to patients and the criminal justice system go well beyond the Team’s budget.
    A former colleague who was a reported and then Assistant Secretary of Defense for Public Affairs during the Vietnam War once told me that first reports are almost always wrong and second and third reports need to be taken with a grain of salt. My suggestion is to withhold judgment until we have more verified facts.

    1. James C. Sherlock Avatar
      James C. Sherlock

      I have tracked the state vhi.org annual financial reports of hospitals for many years.

      I never could figure out how Richmond Community made so much money. I didn’t pursue it because I was so familiar with Bon Secours’ selfless charitable work here in Hampton Roads.

      At Richmond Community, the physical evidence is clear that they did not spend the windfall to upgrade that hospital. The facility continued to deteriorate.

      If their specialists were not making enough money to continue to serve Richmond Community, paying them to stay was one thing the extra money could have been used for.

      In 2019, Medicaid expansion collapsed the number of uninsured in their service area. So money lost on charitable care should have shrunken accordingly.

      Offered by the NYT a chance to defend what they have done with the money, BS/MH has so far offered very weak responses.

      I defended them against the charge of racism, that they clearly did not deserve and no one else has offered, including the Richmond Free Press.

      But BS/MH has not denied the basic allegation – extremely well sourced by the NYT, that they created satellite facilities in wealthy areas to pump up the profits at Richmond Community. That is legal. So is using a lot of the money for other than the community served by Richmond Community, which they also did not deny.

      To quote the Times article: “a spokeswoman for Bon Secours Mercy Health said the hospital system had spent nearly $10 million on improvements to Richmond Community Hospital since 2013, including opening a pharmacy and renovating the cafeteria, emergency department and other areas. The chain also invested nearly $9 million since 2018 in the neighborhood surrounding the hospital, she said.”

      Just to put perspective on that, in 2019 the profits of that hospital exceeded $110 million. So they should not try to BS people who can look that up.

      There is a difference between legal and right.

      People are policy. The Bon Secours people who did what they do not deny in Richmond are clearly very different than the Bon Secours people I came to know in Hampton Roads – who got fired after the merger.

      If I have done BS/MH a disservice, I will correct it.

      But they cannot explain away the profits at Richmond Community by coming up with $19 million in community services and hospital improvements since 2013. That was an insulting attempt.

      As I said, it makes me sad.

      1. William O'Keefe Avatar
        William O’Keefe

        Jim, it is clear that the Richmond Community facility has not gotten the investment that seems to have been promised. So, that is probably a valid criticism. However, how many potential Richmond Community patients were treated at one of the satellite facilities? I don’t know but BSMH should make that data available. Similarly, I want to know how the 340b profits have been used.
        I am not saying that you are wrong only that we only have part of the story which was written to be fair or balanced. The BWMH response has been poor. If the response team is being led by PR types or lawyers, a disappointing outcome can almost be guaranteed.

  2. Nancy Naive Avatar
    Nancy Naive

    Dammit! Just got snake bit. Poor little fella tried to take shelter in an overturned flower pot and got himself stuck trying to go through the hole in the bottom. So much for helping wildlife.

    1. Lefty665 Avatar

      I believe the instructions are that you’re supposed to go after the end of the snake that’s still in the flower pot.

      1. Nancy Naive Avatar
        Nancy Naive

        Plastic pot. Sharp edged holes. I had to gently work his scales back into the hole with one hand while pulling on him inside the pot with the other hand. The whole time he’s chawin’ on my knuckle. Hell ain’t the first snake to get me. Got bit by an alligator lizard once. That sucker hurt!

        1. Was it a rattlesnake or a cobra?

          Here is how you tell the difference, using my dear old father’s taxonomy of snakes:

          1) If it has rattles it is a rattlesnake.
          2) If it does not have rattles it is a cobra.

          😉

          1. Nancy Naive Avatar
            Nancy Naive

            Doesn’t like snakes, eh?

            Sure fire test for sharks in the water is a spoon. Dip the spoon, taste the water, if it’s salty there are sharks.

        2. Was it a rattlesnake or a cobra?

          Here is how you tell the difference, using my dear old father’s taxonomy of snakes:

          1) If it has rattles it is a rattlesnake.
          2) If it does not have rattles it is a cobra.

          😉

  3. Lefty665 Avatar

    I’m sure there is no truth to the rumors that the Richmond BS/MH operations is run by Jesuits, no matter how well that might explain the exploitation.

    1. James C. Sherlock Avatar
      James C. Sherlock

      We had bet on who would go there first. But everyone picked you.

      1. Lefty665 Avatar

        Hey I was trying to debunk the obvious explanation for the difference in how the Tidewater and Richmond operations are run. Surely you’ll give me some credit for that.

        1. Nancy Naive Avatar
          Nancy Naive

          By “we” he means “he”. BTW, the Church makes Madoff look like a piker. But then, the whole premise is selling imaginary real estate.

        2. Nancy Naive Avatar
          Nancy Naive

          By “we” he means “he”. BTW, the Church makes Madoff look like a piker. But then, the whole premise is selling imaginary real estate.

          1. Lefty665 Avatar

            Ah, the Jesuit Papal “We”. Of course, I should have known.

  4. Stephen Haner Avatar
    Stephen Haner

    https://richmond.com/opinion/letters/letter-transportation-a-factor-with-richmond-community-hospital/article_4ad8ca50-33db-5534-b394-b3bb81de2eca.html

    An interesting letter to the editor from this morning’s Richmond paper defending the hospital group to some extent. I think it may be arguable that the patient population base at that location was not sufficient for some specialty practices to locate there. Arguing over who are the biggest thieves in that industry is a pretty funny exercise. When I took time to review the Medicare reports on my stay in May I saw about a dozen names for doctors I never met, don’t remember in the room, and I suspect spent one minute looking at one email on my case, at most. Since it wasn’t out of pocket for me, I didn’t bother to question any of it. To that industry, federal funding is there to be exploited for profit.

    1. James C. Sherlock Avatar
      James C. Sherlock

      BS/MH has their defenses, and I leave it to them to offer them. Yes, they lost their specialty physicians to greener pastures. Et cetera.

      As I wrote, the whole thing just makes me sad.

      1. Nancy Naive Avatar
        Nancy Naive

        Well, you’ve always got Portsmouth Naval, although Little Creek’s clinic was a damned nice little facility back in the day.

        1. Yes it was.

    2. Nancy Naive Avatar
      Nancy Naive

      My secretary’s son broke his leg. One morning a doctor walked in the room, looked at his chart, asked how he was feeling and billed $1200 out-of-network. She fought it and the hospital ate the bill. According to the hospital, he did that a lot. Hey! Gotta pay those student loans off some way or ‘nother.

      1. how_it_works Avatar
        how_it_works

        Wow, for $1200 he could have at least given the guy a pain med prescription!

      2. Lefty665 Avatar

        You touch on the real crime, the horrendous and criminal billing rates that are extracted from those who are uninsured.

        Several years ago I had a defibrillator implanted. The total bill was about $160k. Net total settlement was $20k+. About $20k was paid by Medicare, about $2k by supplemental insurance and about $200 by me (it was funny how those numbers scaled down). Without insurance they’d have gone after my house for $160k.

        I asked the Doc who did the implant what kind of boat he was paying for with the $10k+ of his charges. He laughed and said he was actually paid less than $1k. In all I’d have been happy for the guy sticking wires in my heart to have been paid really well.

        When I look at my monthly statements I see a lot of routine things that are unaffordable as billed but would be easily self paid at accepted settlement rates by the providers. What insanity.

        1. Nancy Naive Avatar
          Nancy Naive

          The “real crime” is there is no honest broker. No one represents the patient.

        2. Andrew A Buckles Avatar
          Andrew A Buckles

          They actually play this shell game in the article, talking about how much the medicine costs and how much they bill for the medicine, but not how much the hospital actually receives from the insurance for the medicine. By leaving that amount out they imply that the hospital is receiving the full amount they bill, but the American Medical system does not work that way, you only receive a portion of what you Bill to the insurance. Most people are unaware.

  5. James McCarthy Avatar
    James McCarthy

    Sherlock is onto something. The nation has a deep rooted investment in encouraging charitable (not for profit) work and services by protecting the income of NFPs from taxation. It is correct to say legal is not right. Hospital corporations whether secular or religious compete in the same universe for top docs and researchers. That competition tends to divert efforts of charity. Boards of directors and high salaried corporate executives adopt and conform to market and for profit behaviors. That trajectory seeks its levels often at the expense of poorer communities.

    1. James C. Sherlock Avatar
      James C. Sherlock

      Thank you. The NFP lobby is so powerful because it rides the reputations of real charities.

      The Sisters of the Daughters of Charity came to Norfolk in 1839 to run St. Mary’s Orphan Asylum and care for the sick and dying during the yellow fever epidemic in Norfolk. Bon Secours in Hampton Roads, for example, is the legacy.

      The first DePaul Hospital, founded in 1855 by the same order, was the first public hospital in what is now Hampton Roads. It closed under the onslaught of another “charity”, Sentara.

      NFP businesses like Sentara take the reputations of groups like the Sisters to the bank.

  6. Nancy Naive Avatar
    Nancy Naive

    Ain’t this how Rick Scott made his money?

    “The Catholic bishops who as a group ultimately control all Catholic hospitals in the U.S. will have to take action, and I expect them to do so.”

    Well, they can always keep mum and shuffle them off to another diocese. Oh wait, that won’t work this time.

    1. Lefty665 Avatar

      Indeed it is and he got caught. Too bad that didn’t turn out to be a career impediment.

      1. Nancy Naive Avatar
        Nancy Naive

        He’s a Republican. It’s a boon. Lets him say how broken the system is and prove it.

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