Guest Column

Kay Crane



 

Helping Hand for the Uninsured

 

An innovative program provides primary health care to hundreds of uninsured patients in Danville -- saving lives and relieving the strain on the local health care system.


 

More than one million Virginians have no health insurance. That fact, reported recently by the U.S. Census Bureau, is itself alarming. But when you stop to consider what it means in human terms, it is all the more disturbing. One in every seven of our neighbors has no family physician, no pediatrician for their kids, no cardiologist or oncologist for specialty care.  X-rays, MRIs, blood work and other diagnostic tests are prohibitively expensive. Prescriptions for therapeutic medicines go unfilled. That the uninsured die younger and get sick more often is a sad but predictable fact.

 

Perhaps nowhere in the Commonwealth is the situation more acute than in Southside. Residents of Danville and Pittsylvania County have endured trying economic times. Textile mills, long a source for steady jobs, have shuttered, and tobacco farming, once the region’s stable cash crop, has proved less profitable for small farmers in recent years.

 

As a consequence, the rolls of the uninsured have grown longer. More than 21,000 area residents – every one in five – are without health insurance. Thousands more are underinsured, a condition that in practical terms means much the same – no access to ongoing, affordable care. 

 

The impact on the region’s physical health is tragic. Danville has one of the highest infant mortality rates in the nation. Incidence of heart disease, stroke and kidney failure is twice the state averages, as is the prevalence of obesity, hypertension, elevated lipids, diabetes and tobacco use. 

 

The result is a one-two punch that strains the infrastructure of emergency care. The uninsured not only suffer from chronic ill health – due to their reluctance to seek care they cannot afford – but once they do finally reach out, they do not have access to the long-term comprehensive treatment they need. When treating the uninsured, emergency room doctors are not so much finding broken bones or bleeding gashes as they are facing patients with arterial sclerosis, prostate cancer or hypertension. Suddenly, these patients are confronted with a stark reality: there are few options available to help them get better. 

 

James’ case is typical. Married, in his mid-50s, and without health insurance, he had been complaining for weeks of chest pains, until finally, his family convinced him to go to the ER. After an examination and tests, doctors determined that James had significant heart blockage. When he was told that he would need bypass surgery right away, James dressed and went home. He knew he could not afford expensive surgery. Two weeks later, he suffered a heart attack.

 

Danville Regional Medical Center serves patients under a physician’s care as well as those requiring emergency treatment. The hospital, however, has neither the resources nor the structure to provide the kind of long-term care that many chronically ill patients need. The center cannot, for example, ensure that patients are filling prescriptions or taking their medications. It does not have the capacity to coordinate follow-up care or manage integrated treatment among specialists. It cannot compel James or others like him to submit to treatment, no matter how urgent or vital. Traditionally, these integral roles are played by primary care physicians. They are the foundation upon which our healthcare system is built.

 

The cost of a primary care doctor, however, is often beyond the means of a family without health insurance. As in Danville, many uninsured residents turn to a free clinic, staffed by volunteers and usually funded through a combination of government and private monies. But the Danville Free Clinic is open one night a week. It can care for just 30 patients weekly. Attending physicians, while dedicated and able, can provide only limited help with specialty care. Still, the Danville Free Clinic cannot meet demand. If you think your doctor’s office waiting time is long, consider the two months that Danville residents must wait for an appointment at the free clinic.

 

If local initiatives have their limitations, so do their federal counterparts, which are available to a narrow slice of those in need. Medicare coordinates healthcare only for qualified seniors. Medicaid provides coverage for only the poorest of the poor, those with no real assets. Many uninsured patients face an unthinkable choice – forfeit their homes or forego potentially life-saving care.

 

Within this climate, an informal group of doctors and staff from the Danville Regional Medical Center and the Danville/Pittsylvania Academy of Medicine set out three years ago to find a solution, to determine how to give the uninsured members of the community access to quality, integrated care. After a year of exploration and research, the Danville group founded Project Access of Danville (PAD).

 

While some public policy experts believe the remedy to caring for the uninsured lies in increasing support to free clinics, Project Access represents a different approach. It is not itself a clinic, nor does it provide care in any way. PAD is more of a facilitator, coordinating an interconnected force of physicians, labs and pharmaceutical companies, all of which have volunteered to provide free services and medications to Project Access clients. 

 

There are 17 Project Access programs around the country, but in Danville, we have implemented a range of innovations that distinguish us. In addition to putting a comprehensive data tracking system in place (which tracks patients and their outcomes), we have instituted a case management system and disease management program.   

 

Since the program opened its doors a year and a half ago, more than 100 doctors have agreed to participate. Primary and specialty care physicians see between six and 10 clients regularly, giving them the continuity of care that they otherwise would not receive. The Danville Regional Medical Center is covering diagnostic tests, including X-rays, blood work and in-patient admissions, and Central Piedmont Health Services is providing primary care services. As for prescription drugs, a topic of debate on the national stage, pharmaceutical companies have agreed to provide free medications.

 

This network of physician volunteers is fundamental to the program’s success, as is the support from throughout the area’s healthcare community. In addition to the local hospital, PAD is working closely with clinics, social and health services agencies, the mental health association and other partners –- all dedicated to helping provide access to care. Last year, the federal government added its support. PAD received a Community Access Program grant from the Department of Health & Human Services. The $865,000 award has enabled the program to expand services and hire a full-time administrative staff. This fall, PAD was awarded year-two funding.

 

Despite recent beginnings, Project Access of Danville is already making a life-and-death difference, having screened 1,000 local residents to date. The program has set out to help empower the working poor, to impart a sense of responsibility about their own health. Providing access to care is but the first step. The uninsured need to recognize that with such access comes an obligation to themselves and their families to seek out regular medical attention, long before they need it. 

 

By affecting this change in attitude, programs like PAD should improve the overall wellness of the community and lead to a significant reduction in non-emergency visits to hospital ERs. That is good news for the one million Virginians without health insurance, but it is also good news for the rest of us. Improving our collective health and minimizing trips to emergency rooms will lead to reduced healthcare costs across the board and lower premiums for those with health insurance.

 

-- March 10, 2002

 

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Kay Crane is executive director of Project Access in Danville.